Consumers’ right to cancel

If you conclude a legal transaction for a purpose which cannot be attributed to either your commercial or independent professional activity (a consumer in the sense of Section 13 BGB), you shall be entitled to the following right of cancellation:
___________________________________________
Cancellation policy:

You have the right to cancel this contract within 15 days without giving reasons. The cancellation period shall be 15 days from the day on which you or a third party named by you, who is not the carrier, the last goods have taken possession of or has .

To exercise your right of cancellation, you must inform us [Miquel Schmuck & Uhren GmbH, Hauptstrasse 42, 96358 Teuschnitz, Germany, info@uhren-miquel. de, Tel: +49 (0) 92 68/91 38 64; Fax: +49 (0) 92 68/9 13 93 56] by means of a clear statement (e.g. a letter sent by post, fax or email etc.) regarding your decision to cancel this contract. You may use the Sample Cancellation Form attached; this is not mandatory, however.

To observe the cancellation period it shall be sufficient for you to send the notification of the exercising of the right of cancellation before the expiry of the cancellation period. To observe the cancellation deadline it shall be sufficient for you to notify that you are exercising of the right of cancellation before the expiry of the cancellation period.

Consequences of cancellation

If you cancel this contract, we shall refund you all payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you chose a type of delivery other than the reasonable standard delivery offered by us). The relevant amount will be refunded immediately but no later than within 15 days of the date on which we received the notice of cancellation of this contract. For this repayment, we shall use the same method of payment that you used for the original transaction, unless we have explicitly agreed otherwise; under no circumstances will you be charged any fees for this repayment.

We may withhold the repayment until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is sooner.

You must send back or hand the goods over to us immediately and in all cases no later than 15 days from the date on which you notify us of the cancellation of this contract.[Miquel Schmuck & Uhren GmbH, Hauptstrasse 42, 96358 Teuschnitz, Germany, info@uhren-miquel.de] This deadline shall be considered met if you despatch the goods before the expiry of the period of 15 days.

You shall bear the direct costs of returning the goods.

You shall only pay for any diminished value of the goods if this diminished value is attributable to your handling of the goods in any way other than what is necessary to ascertain their quality, nature and functioning.Exclusion and/or premature expiration of the right of cancellation.

The right of cancellation shall not exist for contracts for the delivery of goods that are not prefabricated and the production of which is determined by an individual choice or decision by the consumer or which are clearly tailored to the personal needs of the consumer.
____________________________________________________________
End of the cancellation policy

To the pattern: 

Withdrawal-form

Frank Miquel
It goes without saying that anyone ordering a high-quality product from an online shop needs to able to place absolute trust in the operator of the website. Hence, you may rest assured - my long-standing employees and myself are happy to be at your disposal - by email, telephone or on site in our premises. My team is readily available to our customers at all stages of a purchase, prior and especially also after a purchase. Please do not hesitate to ask us and get all your questions answered before placing an order. We have been looking forward to serving our customers this way for almost 30 years.
We look forward to your call at: +49 9268/913864
Or in writing by e-mail to: info@uhren-miquel.de